Additional Fees

• Address Change or Correction: A minimum fee of $5 applies, plus $1 for every mile beyond 5 miles from the original address.
• Specific Pickup/Delivery Time: A $25 fee applies for requests within a 15-minute window.
• Second Stop: A charge of $20 applies if the second delivery is within 2 miles of the first.
• Waiting Time: The first 15 minutes are free; thereafter, $60 per hour is charged for waiting, billed for the entire duration.
• Loading Time: The first 15 minutes are free; thereafter, $60 per hour is charged for loading, billed for the entire duration.
• Special Locations: A $15 fee applies for locations like schools, hospitals, construction sites, etc.
• Residential Services: A fee of $7.50 for residential pickups or deliveries.
• Stair Use: $5 per flight of stairs (12 steps = 1 flight), with 3-11 steps counted as one flight for items over 10 lbs.
• Lift Gate Service: $20 per use at pickup or delivery locations.
• Additional Helper: $60 per hour for a second person, with a minimum of $60.
• Bridge Tolls: Actual toll cost ($8-$9.75 per toll).
• Parking Fees: Costs of parking lot/garage (excluding metered parking).
• Out-of-Pocket Expenses: Reimbursement of expenses paid by GRE plus a 20% surcharge.
• Document Printing/Faxing: Up to 5 pages free, with a $0.25 charge for each additional page.

Liability Limitations:

• Standard Liability: GRE’s liability is capped at $100 per shipment, unless a higher value is declared at order placement or before pickup, incurring an additional $2 charge for every $100 of declared value.
• Maximum Liability: GRE will not be liable for more than $10,000 for any single shipment.

For inquiries regarding additional services like Debris Removal, Packing, Packaging, and White Glove deliveries, please contact our office at 408-357-2046 for detailed information.